Home › Forums › Data issues › Apprenticeship helpline? What apprenticeship helpline? Tagged: helpline, things that may or may not exist This topic contains 9 replies, has 5 voices, and was last updated by Cris Hale 3 years, 10 months ago. Viewing 10 posts - 1 through 10 (of 10 total) Author Posts Cris HaleSpectator Hi all, Several places refer to the ‘apprenticeship helpline’ and associated website in reference to dispute resolution. I can’t find details of an apprenticeship helpline or a website. Any ideas? Cris May 10, 2017 at 1:22 pm #158109 M1Spectator Hi Chris There seems to be no helpline as stated but I used: National Apprenticeship Help Desk: Email – firstname.lastname@example.org Telephone: 0800 015 0400 HTH Mark May 10, 2017 at 1:33 pm #158111 Martin WestSpectator Same on GOVUK Apprenticeship helpline email@example.com Telephone: 0800 015 0400 8am to 10pm, 7 days a week May 10, 2017 at 1:40 pm #158115 Cris HaleSpectator Great, thanks Martin. May 10, 2017 at 2:37 pm #158136 Cris HaleSpectator Oh, but it specifically says you need to include the website – are we just going to argue that point with them if it comes up at audit? Cris May 10, 2017 at 2:40 pm #158138 Caspar VerneySpectator Would http://www.apprenticeships.gov.uk be appropriate? If the website doesn’t respond, is that your fault? Tongue-in-check, Caspar May 10, 2017 at 9:19 pm #158246 Steve BowlerSpectator Morning, Just wondered if anybody has got anywhere with this and what website people have decided to use in their paperwork? The closest thing I can find is https://www.gov.uk/apprenticeships-guide/overview which has the contact details mentioned above, but I wouldn’t see it as being the website for the National Apprenticeship Helpline? 🙁 June 15, 2017 at 10:51 am #169188 Cris HaleSpectator Hi Steve, We only have the address of the complaints page on the .gov.uk website at the moment. I imagine we’ll update that if they ever make it clear what they want, but it’ll do for now. Cris June 16, 2017 at 11:00 am #169493 Steve BowlerSpectator Thanks for getting back to me Cris, I sent an email to the National Helpdesk and they told me to use this: http://www.gov.uk/topic/further-education-skills/apprenticeships Steve June 16, 2017 at 11:38 am #169511 Cris HaleSpectator Ha! It’s got information for pretty much everybody except existing apprentices. How very inconsiderate of them. Thanks for sharing, anyway. Cris June 16, 2017 at 2:04 pm #169540 Viewing 10 posts - 1 through 10 (of 10 total) You must be logged in to reply to this topic.