Does anyone have any update on this issue? We have not been able to input any details since the 10th July 2019, as with many providers we have our financial year end coming up and wish to ensure that all funding is received.
If you are worrying about getting apprentices on or updated then use the bulk upload facility. I’ve been using it since the error occurred and its been working fine.
Click on the bulk upload button next to the add apprentice button in the cohort, access the help and download the guidance.
Basically you create a CSV file and upload it. I’ve created a view in our student records system to pick out the fields required. Export it into excel, change the format of some of the fields – it says in the document what they should be – save it as a CSV file and upload it.
The majority of my rejections were due to the format of the fields not being correct. The DOB and start and end dates being the biggest culprits.
I’ve even found that I can use this method to add in the ULN’s to any apprentice’s the employer has added. You need to select all the fields again as it overwrites what is there.
It quicker to add even just one apprentice. It’ll be my preferred method now I’ve found it and have set up the systems around it.