Apprenticeship Withdrawals & Refunds

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This topic contains 1 reply, has 2 voices, and was last updated by  Martin West 10 months ago.

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  • jessicar
    Participant

    How is everyone actioning co-investment refunds when an apprentice withdraws?

    In the guidance it clearly quotes that:
    The employer co-investment should be reconciled to the date of withdrawal and a balancing payment may be made by us.
    However our finance department are querying whether we can charge an admin fee for withdrawal.

    I think the above quotes suggests we cannot, but i can’t seem to find anything to suggest the ESFA are monitoring withdrawals and refunds now. In 16/17 it was a DSAT report which seems to have disappeared and doesn’t seem to be mentioned anywhere, unless i ve missed it?

     
    #366807

    Martin West
    Participant

    Hi,
    The guidance only say’s ‘should’ (advisory) as against ‘must’ (mandatory), it is up to individual Providers to consider their policy on refunds and where they do have a policy to charge an administration fee to include this in the contract with the employer.
    HTH

     
    #366809
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