I have read the post on the link posted above but I didn’t read it as that there wouldn’t be any period end reports at all? I thought this just affected learners from Aug 19 and that we would be paid for these even if there was a data mismatch with the DAS. Surely reports will still be generated to know what to pay us?
I have just spoken with The Help Desk and response is “…it is a known issue… they are “…working on it, and as soon as it is resolved, the reports will appear…”, …”don’t worry you will still get paid…” !
Thank you for the link to article Chris, I have forwarded to our Accounts.
I need the E.I. report (Apps additional payment report), it’s so frustrating!!
I hadn’t thought about the Additional Payment Report. Fortunately, that a fairly easy one to replicate manually. However, I think we might hold off paying until we get the actual report. We may just inform employers of the delay, and explain the ESFA are to blame. If the expected income exactly matches the actual income, we’ll probably make the payments.
I gave the service desk a call this morning (before I saw this thread) – sadly, wasn’t given any useful information other than they are getting lots of calls and e-mails about the issue. Not that helps when I’m trying to resolve issues ahead of R14….