Has anyone found out how to submit the declaration of subcontractors form, my relationship manager says to submit via the hub but I can’t see anywhere where that is possible?October 13, 2014 at 9:14 am #9512
In previous years I’ve emailed the sheet direct to SFA, not via Hub or OLDC. Not sure about this year as not directly involved. However, the details about how to submit it used to be in the guidance notes issued with the sheet.
DavidOctober 13, 2014 at 9:25 am #9514
It is under the Contracts and Finances, the option “Document Submissions” in the dropdown list on that tab
To find the blank Subcontractor form, I needed to do a search
You will need the correct password level access rights to see the documents and submissions tab, if you can’t see it then contact your relationship manager or your super user to get that level of accessOctober 13, 2014 at 9:27 am #9515
If you log in to the HUB, click on the Contracts Tab, the page may take a while to load. On the right hand side you should see a link to the excel file to download. Down load the file and complete but save on your own system. Then return to the HUB, if you have logged out re-log in click the Contracts Tab, one the page starts loading scroll over the Contracts Tab again and you will see that Document Submissions appears in the list under the Tab. Click Document Submissions then you will need to search for your file on your system and upload from there. On Thursday the academic year for submissions didn’t show 2014/15 as an option, I submitted under 2013/14 and advised central contracts.
Hope that makes sense.October 13, 2014 at 9:31 am #9516
That makes sense, I don’t think I have the right access as I cant see the documents submission option, will investigate further, many thanksOctober 13, 2014 at 9:39 am #9517
Having the same issue – here’s how I resolved it if it helps…..
Tried Databloke’s suggestion, and failed – I didn’t have the option “Document Submissions”. So…
Logged on to user management: https://secure.imservices.org.uk/homepage/
Clicked “My Settings” top right
Under “My Profile” I clicked “View or change profile”
Under the box that says “Organisational roles” clicked search
I typed the word “s” in there as most stuff has the word “s” in it
It came up with “Contracts and Finances – Provider Content Author ” as a role
Ticked it – pressed OK.
Relogged back into the other Hub world: https://des.imservices.org.uk/Pages/default.aspx
The option to submit is still not on the drop down from the homepage, but……
If you click on “Contracts and Finances”….and wait…….
Then hover over the “Contracts and Finances” menu again- it appears!
Hope this helps – it worked for me. Some of the above may not be necessary depending on privileges.
Adam.October 13, 2014 at 9:46 am #9520
I can’t see the Documents Submission option, I am the Superuser so I thought I had rights to everything… which rights group do I need, anyone know?October 13, 2014 at 10:02 am #9524
I could not even open the spreadsheet off the Hub – it was very broken. So I spoke to a lady called Cayli Eshelby who is our first point of contact with general queries in the CDS team (not sure what CDS stands for sorry) she sent me a copy of the spreadsheet and I had to submit it to her manually as Hub would not take it.October 13, 2014 at 10:11 am #9525
I don’t understand why finding and submitting a very simple form should have become the sort of puzzle that wouldn’t look out of place on the latter levels of a buggy 80s Spectrum text adventure…October 13, 2014 at 10:20 am #9527
Hi Adam, I have requested access, was it immediate for you?October 13, 2014 at 10:28 am #9528
I was granted the rights immediately – but had to log out and back in again into the Hub for the change to work. Other rights that I have include: DES- Provider Submission User; Super Users. No guarantee that my way works, I’m guessing as much as everyone.
Have you clicked on the Contracts and Finances tab first, waited for it to load – then hovered your mouse over the drop down again?October 13, 2014 at 11:54 am #9539
On one screen as super user I already had “Contracts and Finances – Provider Content Author ”, but was not able to see documents submission!
Followed the instructions from adambetts and added it again and now I can see this on the tab!
Thanks to adam for finding the solution to this mysery, did you ever do the Krypton Factor?October 13, 2014 at 1:59 pm #9549
Never been on Krypton Factor, though I’m (just about) old enough to have dabbled on a ZX Spectrum! And I’ve got one of these up loft too:
http://en.wikipedia.org/wiki/Atari_2600#mediaviewer/File:Atari-2600-Wood-4Sw-Set.pngOctober 13, 2014 at 2:43 pm #9554
We did like Sampage and sent the spreadsheet to Cayli after struggling with the Hub tooOctober 14, 2014 at 9:42 am #9557SFA STAFF
I have been asked to advise you of the following:
The Agency has written to the contract holder of all organisations with an Agency funding agreement for education and training, asking them to complete their subcontractor declaration form for the first time for the 2014 to 2015 academic year. The deadline for validation of subcontractor declaration forms is Thursday, 30 October. In the email to contract holders, we included guidance as to how to complete the form. The form is available on the Contracts and Finances tab of the Hub. Please contact your Central Delivery Service Adviser if you have any queries.
KarenOctober 16, 2014 at 9:27 am #9596
Karen – if only it were that easy.
I have access to the hub and to the contracts and finance page, however, when I click on the sub contractors spreadsheet it opens a load of rubbish. i have instead had to request a copy of the form off Cayli Eshelby and email it back to her for submission. Still waiting on confirmation that this has happened. So will chase.
The whole process is, I am afraid, another Hub failure.October 16, 2014 at 9:41 am #9597
Can I ask why just putting a blank form on gov.uk, or emailing it out to contract holders seems to be beyond SFA in this instance? What’s the point in only having it on the Hub? I’m assuming (if it works at all) that it’s not pre-populated is it?October 16, 2014 at 10:43 am #9604
I have a question – I have completed the form ‘successfully’ except for the fact that the ‘Pre Validation Checks’ is insisting that Check 19 – the date of the declaration – is incomplete even though I have filled it in as it asks me to do with the DD/MM/YYYY format – several times!
I have tried both emailing and phoning my named contact in CDS (had to leave a message of course) but have had no response to date – do I attempt to submit the form via the Hub in its technically ‘incomplete’ state or……?October 16, 2014 at 1:36 pm #9608
I have been advised by Cayli Eshelby that there is an error with the date and it was supposed to be getting fixed, presume as you are struggling with it this has not happened.
With regard to submitting your form – I would probably submit it to the HUB and email it to your named contact at CDS explaining the problem. i would also submit it as a query to the LSC service desk.
That way you have done the absolute most you can.October 16, 2014 at 1:39 pm #9609
Thanks for the prompt advice – I had already emailed and tried ringing my named contact but no response as yet! I have now submitted the form via the Hub and am about to email it to said contact as well.October 16, 2014 at 1:52 pm #9610
I couldn’t open the form on The Hub – it went round a login loop. We were emailed our template to complete sent it back to our CDS and were asked to upload to The Hub as well. We’ve managed to upload it successfully, but can’t open it to check – again a loop with the page refreshing/login details requested. We were also told about the known issue with the date of declaration validation error on the spreadsheet.October 17, 2014 at 9:39 am #9623
We’re aware some of you have been experiencing problems with submitting your subcontractor declaration form and relevant colleagues have provided the tips below which we hope are helpful.
Problem: User cannot see Contracts & Finances Tab when signed into https://hub.imservices.org.uk
Solution: The user does not have the Contracts & Finances roles available in IDAMS. To see the TAB you need “Contracts & Finances Provider User” permissions.
To have the Document Submissions aspect you need to be a “Contracts & Finances Provider Content Author”
Problem: User can see the Contracts & Finances tab but when they select it they get “Access Denied”
Solution: The user needs to call the service desk as the account requires inspection. When logging the call please specify the message of “Access Denied”
Problem: User can see the Contracts & Finances tab but cannot see a document submissions link.
Solution: First check – make sure you have clicked on the Contracts & Finances tab itself. When on the HOME page of HUB documents submissions links never show. They only show once you have selected the Contracts & Finances tab. If once you have navigated to Contracts & Finances you still cannot see Document Submissions then this implies you do not have the “Contracts & Finances Provider Content Author” role successfully applied to the account in use.
AnneOctober 17, 2014 at 2:49 pm #9650
I have managed to download the subcontractor form after the 6th attempt – depending on the browser that one uses it might be easier to click on excel spreadsheet and open in new tab..October 17, 2014 at 3:06 pm #9654
Success, even with the TAB showing, selecting document submission, select declaration of Subcontractors, select 2014/15, browse for file, select file, click on upload… it took three attempts before it actually uploaded the file.October 22, 2014 at 12:49 pm #9878
I can get the actual declaration form, but cannot work out where the link is to submit. May be being very blind, but can anyone point it out?! I am the super user and have access to the ‘Contracts and Finances Provider Content Author’.October 24, 2014 at 9:03 am #10076
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