We have had issues with being paid for employer incentive payments. When I queried this on the Help Desk I received what appeared to be a standard response as to how our October payment was made up, and should include these payments. However, we have not been able to identify them at all on any of the lines of the Remittance Advice.
Any other comments on this post would be useful to see if I am misunderstanding our remittance.
We had the Apps Additional Payment report in R03 (it’s in the Period end reports). It included payments for Aug/Sep/Oct, but only for non-levy payers. Our remittance did then have a separate line for these payments in the end, with a matching amount of money. I understand that we’ll have all the levy employers’ incentives in the R04 report. I think we’re nearly there.
Has everyone actually been paid their full amount? We only appear to have been paid the full amount for us as a provider but still seem to be missing the same amount in order to pay out all our non-levy employers…