ESFA Communities i

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This topic contains 2 replies, has 3 voices, and was last updated by  Michelle L 1 month, 2 weeks ago.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts

  • Dave
    Spectator

    Hi All
    Is there anyone receiving this message attempting to sign up to ESFA Communities

    esfa.zendesk.com refused to connect.

    Thanks in advance, hopefully.
    Dave

     
    December 2, 2020 at 5:03 pm #474499
    SFA STAFF

    Paul ESFA
    Keymaster

    Hi Dave

    It sounds your browser may be blocking the cookie required to log in to the ESFA community – the cookie is needed to authenticate your account.

    To fix this, you will need to enable a cookie from ‘esfa.zendesk.com’ Below are links on how to do this for Google Chrome and Mozilla firefox.

    Google Chrome: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en

    Mozilla Firefox: https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them

    If that doesn’t resolve it, please email us at customer.experience@education.gov.uk and we’ll look into it further.

    Many thanks

    Paul

     
    December 2, 2020 at 5:06 pm #474503

    Michelle L
    Spectator

    Hi, I had this issue for days and none of the above worked. Then Peter called me, he looked into the back end of the system, mentioned a welcome email and it was sorted in seconds Very grateful as really wanted to be able to make use of the site 🙂

     
    December 3, 2020 at 8:26 am #474509
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