Hi All
Is there anyone receiving this message attempting to sign up to ESFA Communities
esfa.zendesk.com refused to connect.
Thanks in advance, hopefully.
Dave
SFA STAFF
Hi Dave
It sounds your browser may be blocking the cookie required to log in to the ESFA community – the cookie is needed to authenticate your account.
To fix this, you will need to enable a cookie from ‘esfa.zendesk.com’ Below are links on how to do this for Google Chrome and Mozilla firefox.
Google Chrome: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en
Mozilla Firefox: https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them
If that doesn’t resolve it, please email us at customer.experience@education.gov.uk and we’ll look into it further.
Many thanks
Paul
Hi, I had this issue for days and none of the above worked. Then Peter called me, he looked into the back end of the system, mentioned a welcome email and it was sorted in seconds Very grateful as really wanted to be able to make use of the site 🙂