I haven’t been able to get it to export to access since FIS has been installed, so therefore unable to use DSAT – just been having to create my own reports in Maytas which produces the same/similar reports.
I was getting the error code 0008 all last week too but at a different point of the export – ‘Export FM35 Learning Delivery Period’. Now it is at ‘Export XML_FileNames data’ which everyone seems to be having issues with now. Hopefully hear back from the DS soon about it.
The latest FIS known issues doc identifies an issue in FIS component set 015 which prevents ILR data being exported as an Access database file (MDB).
Providers are advised to use an older component set e.g. 014 to export ILR data to an Access database. Component set 015 only contains a fix to the amalgamation functionality so the impact of using the older component set is minimal.
I too am getting this error and have logged it with the Service Desk, although I dread to think how long it will take them to respond as I’ve just had the standard ‘depending on the complexity of the issue’ email which does not fill me with hope. Letting off steam I find it so frustrating, I have management needing ProAchieve updating urgently and because of the way we do our course set up it has to be the Access file import. Without this I’m unable to do my job and am unable to produce any accurate meaningful data!
I’m now off yet again to build a brick wall to bang my head against as I feel this will be more productive than trying to work with these systems!!!