HELP!! FIS problems

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This topic contains 1 reply, has 2 voices, and was last updated by  chrishick 5 years, 11 months ago.

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  • Deb Smith

    Hi All,

    Is anyone else having issues with uploading batches to FIS?

    It was working fine on Tuesday morning, but now is telling me there are no learners and is not producing any reports or the database even though we have lots of learners and the extract from our MI System looks fine!

    Any light anyone can shed would be much appreciated
    Kindest regards



    I think this happens if you have a schema error. Does the same thing happen if you put an older file through?

    Can you check you error reports to see if you have any invalid characters in your new file?

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