Which report is the best to check this on ?
I have checked the aims refs and all restart detail is correct on the MIS system not sure why the learner is showing on this report i thought maybe she is out of funding is that possible?
The devil is in the detail you need to check that apart from the dates all other details are the same as in the BIL record.
PDSAT does not normally have problems matching records but if this is I would try the help desk.
UK-FM DSAT Helpdesk <firstname.lastname@example.org>
This is the logic for 19A-511 as listed in the report. I’d check all of these fields first in your MIS system, AND your ILR files before talking to the helpdesk:
Returns learning aims WHERE FundModel In (35, 36, 81), CompStatus = 6, LearnActEndDate < ILRCreationDate AND the difference between LearnActEndDate and ILRCreationDate >= 1 year AND there is no other learning aim record in the ILR WHERE LearnAimRef = LearnAimRef of the learning aim identified above AND LearnStartDate > LearnActEndDate of the learning aim identified above.