Home › Forums › Data issues › R04 Submit Learner Data This topic contains 6 replies, has 5 voices, and was last updated by Ceri Fishlock 2 months, 2 weeks ago. Viewing 7 posts - 1 through 7 (of 7 total) Author Posts Ceri FishlockParticipant Is anyone else having an issue with submit learner data yesterday and today? We keep getting a message saying: Sorry, there’s a problem with the service Try again later. You will need to upload your data again. When we try and upload the data again it then says you’ve already uploaded that file. The ESFA helpdesk seem to think there isn’t a problem and its just because its busy!!! I’m beginning to panic!! December 5, 2019 at 12:05 pm #414740 chrisrobsParticipant Are you using the submit learner data link Ceri? December 5, 2019 at 2:11 pm #414789 TerryFordParticipant Ceri same with me it is just hanging saying “Your files uploading” Terry December 5, 2019 at 2:29 pm #414795 TerryFordParticipant It has finally gone through. Terry December 5, 2019 at 2:31 pm #414797 jessicarParticipant Its slow, but no where near as slow as R14 – maybe 30 mins? Taking a while to upload the file in the first place, but when you submit it afetr seeing the rule violations, seems to go through pretty quick. December 5, 2019 at 3:41 pm #414818 SlippyParticipant Hi Will reports show in the Hub? Or is it just through the confirmation of submission email link? Thanks, Slippy December 6, 2019 at 9:59 am #414940 Ceri FishlockParticipant Thanks all. I was using Submit Learner Data but the problem was within my data itself. The message: Sorry, there’s a problem with the service Try again later. You will need to upload your data again. I found misleading as it lead me to believe the problem was with the system and not my data. Thankfully all sorted before the deadline though, phew!!! December 6, 2019 at 1:46 pm #414977 Viewing 7 posts - 1 through 7 (of 7 total) You must be logged in to reply to this topic.