R12 submission – data collection error

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Home Forums Data issues R12 submission – data collection error

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This topic contains 3 replies, has 3 voices, and was last updated by  Caspar Verney 5 years, 4 months ago.

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  • adambetts


    Hi Data Service

    We’re getting this error on uploading our R12. Is there an issue with the hub at the moment?

    Unknown Error

    An error has occurred with the application. Please contact your system administrator for assistance.




    Hi Adam

    Nothing we are aware of. What is your UPIN/UKPRN so I can take a look

    Trevor – Collections Management



    Thanks for the reply. It’s sorted- forgot to zip the xml file!



    Caspar Verney

    Hi Trevor,

    Would it be possible, please, to have a better error message from the Hub in these circumstances to help all users?

    Many thanks,

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