Home › Forums › Data issues › R12 submission – data collection error Tagged: error, Hub This topic contains 3 replies, has 3 voices, and was last updated by Caspar Verney 4 years, 11 months ago. Viewing 4 posts - 1 through 4 (of 4 total) Author Posts adambettsParticipant Error Hi Data Service We’re getting this error on uploading our R12. Is there an issue with the hub at the moment? Unknown Error An error has occurred with the application. Please contact your system administrator for assistance. Adam July 31, 2015 at 4:00 pm #17226 Anonymous Hi Adam Nothing we are aware of. What is your UPIN/UKPRN so I can take a look Trevor – Collections Management July 31, 2015 at 4:17 pm #17228 adambettsParticipant Thanks for the reply. It’s sorted- forgot to zip the xml file! Adam. July 31, 2015 at 7:55 pm #17229 Caspar VerneyParticipant Hi Trevor, Would it be possible, please, to have a better error message from the Hub in these circumstances to help all users? Many thanks, Caspar August 2, 2015 at 1:35 pm #17230 Viewing 4 posts - 1 through 4 (of 4 total) You must be logged in to reply to this topic.