R12 submission – data collection error

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This topic contains 3 replies, has 3 voices, and was last updated by  Caspar Verney 4 years, 11 months ago.

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  • Author
    Posts

  • adambetts
    Participant

    Error

    Hi Data Service

    We’re getting this error on uploading our R12. Is there an issue with the hub at the moment?

    Unknown Error

    An error has occurred with the application. Please contact your system administrator for assistance.

    Adam

     
    #17226

    Anonymous

    Hi Adam

    Nothing we are aware of. What is your UPIN/UKPRN so I can take a look

    Trevor – Collections Management

     
    #17228

    adambetts
    Participant

    Thanks for the reply. It’s sorted- forgot to zip the xml file!

    Adam.

     
    #17229

    Caspar Verney
    Participant

    Hi Trevor,

    Would it be possible, please, to have a better error message from the Hub in these circumstances to help all users?

    Many thanks,
    Caspar

     
    #17230
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