The guidance is really neither sufficient or detailed enough to enable Provider to resolve some of the complicated Dlock issues being reported.
I think they have only issued this as they know there are going to be issues with Provider payments due to unresolved Dlock errors at year end.
Even the A/S and service desk are unable to resolve some issues.
Thanks @jessicar. No these weren’t transfers, just new apprentices taken on. We’ve raised with the ESFA and awaiting their response. The other issue is when a DLOCK01 are caused by incorrect ULNs being used by a provider. The learners have never done an apprenticeship before!