Due to an issue with our telephony service, the Service Desk are unable to receive or make calls. This matter is being investigated urgently and we hope to have the service back online as soon as possible. If you do require any support, please contact using our online enquiry form. We apologise for any inconvenience this may cause.
Can you confirm what that online enquiry form is for? Last time I used it (last week), I got told that they didn’t deal with ILR enquiries, and passed my message to the Service Desk, who still haven’t responded.