Technical issue – Service Desk telephony service

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This topic contains 2 replies, has 2 voices, and was last updated by  Ruth CJ 2 months ago.

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  • Author
    Posts
  • SFA STAFF

    Natalie Hales
    Keymaster

    Due to an issue with our telephony service, the Service Desk are unable to receive or make calls. This matter is being investigated urgently and we hope to have the service back online as soon as possible. If you do require any support, please contact using our online enquiry form. We apologise for any inconvenience this may cause.

     
    #369070
    SFA STAFF

    Natalie Hales
    Keymaster

    Please be advised that we have now resolved the technical issues related to our telephony service.

     
    #369089

    Ruth CJ
    Participant

    Hi Natalie,

    Can you confirm what that online enquiry form is for? Last time I used it (last week), I got told that they didn’t deal with ILR enquiries, and passed my message to the Service Desk, who still haven’t responded.

     
    #369091
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