jowright

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Viewing 25 posts - 1 through 25 (of 130 total)
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  • jowright
    Participant

    Is this yet another shambles, or is it me?

    I downloaded the spreadsheet only to find it has employers who haven’t had learners with them for years. Many of the cells which need to be updated are protected (firstname surname and email).

    There is no reason whatsoever that the spreadsheet shouldn’t be able to be sorted to make it more readable.

    Now we are told by the IPSOS Employer Satisfaction:
    “It has come to our attention that a small number of providers have been using last year’s Employer List to survey their employers”. Well, whose fault is that? There was only one there to be downloaded.

     

     
    in reply to: Employer Satisfaction Survey #32504

    jowright
    Participant

    I’ve reported this problem so often to Service Desk – it is sending spurious emails with no meaningful information as to what has been published. Today, of course, they only want urgent questions regarding ILR returns, but who knows whether what has been published is important or not!

    Any comments from the authorities please?

     
    in reply to: Contract documents on the Hub #28278

    jowright
    Participant

    Could we have some clarification on this please?

     
    in reply to: P4 16-18 Growth Request #27291

    jowright
    Participant

    I asked the same question on “Karen SFA”s post on 18th March and have yet to receive a response. Can anyone from the SFA please comment? Thanks.

     
    in reply to: UPDATE 298 – Financial year ends at RO7? #27282

    jowright
    Participant

    Any sign on these yet?

     
    in reply to: 16/17 Allocations on the Hub? #23234

    jowright
    Participant

    Thanks Karen, could you just clarify what is meant by this being based on the R07 ILR. Surely it should be based on the R08 return, i.e. activity to the END of March.

     
    in reply to: P4 16-18 Growth Request #22339

    jowright
    Participant

    That’s where the confusion is arising Mark, because there ISN’T an Achievement date field is there for apprenticeships? There is just an end date and a combination of outcomes identifying what that date represents. And would you then change the date itself once achievement is received. Sorry if I’m being thick!

     
    in reply to: Learning Actual End Date #22006

    jowright
    Participant

    So on the last date in learning, what outcome would you use?

    And you would you change this outcome to achieved once the certificate is received?

    Thanks

     
    in reply to: Learning Actual End Date #21989

    jowright
    Participant

    Can anyone from the SFA comment on this please?

     
    in reply to: P4 16-18 Growth Request #21967

    jowright
    Participant

    All I am getting on the BI Tools when I try to open a table is a message saying that the required session variable is unavailable.

    We are then sent off to an obsolete website – the Provider Gateway – but all that there is on there is raw data. So is every Provider in the country wasting time analysing this to see whether the graphs on BI Tools (if you could see them) are right?

    Yet another farcical waste of time. Please revert to a pdf version until you get this right.

     
    in reply to: QAR BI Tool #21956

    jowright
    Participant

    Received this morning:

    Please note the following information from the Skills Funding Agency:

    The reason that some users can see the BI tab on the Hub, but are denied access to the dashboards is to do with the synchronisation between the QAR dashboard software and our Hub user roles.

    We will be running this synchronisation daily so any new requests will be updated by 10am the following working day.

    The Service Desk is receiving several hundred requests per day to reset passwords to access the Hub. Please be aware that if your account is locked, then a password reset will not work.

    Users will know if their account is locked because the error message says ‘You have used an invalid User ID and password combination too many times and your account has now been locked’

    Superusers – if your users are locked out please use the ‘Restore’ function before resetting the password. If you do not ‘Restore’ the account the password reset will not work and the user will remain locked out.

    If your superuser is not available or cannot unlock your account, please contact the Service Desk. Servicedesk@sfa.bis.gov.uk

     
    in reply to: Locked accounts on the Hub #21835

    jowright
    Participant

    Yes, I am on 1.2.43.21282 but am now getting an error 0014!

     
    in reply to: Error updating FIS #21121

    jowright
    Participant

    Our sign up paperwork includes this (sorry formatting has been lost):

    ADDITIONAL INFORMATION TO SUPPORT CONFIRMATION OF ELIGIBILITY FOR FUNDING:

    The employer confirms that the learner’s address, date of birth and NI Number is held in their payroll system as evidence of existence:
    Yes:
    No:

    Proof of learner ID seen for the Learning Records Service: – Please tick one box to confirm which has been viewed:
    Passport
    ID Card or other National ID Card

    Driving Licence
    National Insurance Details

    Credit / Debit Card
    Previous Relationship with Cornwall College

    Confirm learner eligibility for funding based on information provided within this documentation.

    Please indicate below the level of funding the learner is eligible for:
    01 16 – 18 Entitlement
    02 Co-funded Learner Aged 19+

     
    in reply to: Proof of identity requirements #20194

    jowright
    Participant

    Has anyone successfully uploaded one yet? I think I have, but can’t see it!

     
    in reply to: Subcontractor declaration Form #19427

    jowright
    Participant

    but what does the Service Desk say?

     
    in reply to: Household Situation on Restart #19121

    jowright
    Participant

    I’ve been banging on about this for MONTHS! One night I received 26 notifications. There is nothing to tell you what has been changed or where to find it. There is a truncated file name in the content of the email which means nothing. Yesterday I received 6 emails telling me something had changed but I still don’t know what it was. I’ve got nothing better to do at this time of year!

     
    in reply to: Contracts on The Hub #18995

    jowright
    Participant

    Seems, as often happens, that they tell you documents are there before they are uploaded and we spend hours looking for things that aren’t there yet. Ours have appeared this morning.

     
    in reply to: Subcontractor Declaration Excel formula issue #18933

    jowright
    Participant

    In practice though Martin, not all apprenticeships are advertised as described in the blog. What about the learner who is already employed with a new employer, starts an apprenticeship, and then it takes an inordinate amount of time obtaining the ERN?

     
    in reply to: Minimum length of employment to obtain an ERN #18880

    jowright
    Participant

    Sorry my brain is in year end meltdown. To simplify my question:

    Learner is doing an intermediate apprenticeship since November 2014. She has achieved her L1 ICT as required by the framework and wishes to do L2 ICT whilst continuing her L2 apprenticeship. Is this second ICT fundable? I’m sure there used to be clear guidance about supporting progression, etc. but I can’t find it.

    Thanks

     
    in reply to: Functional Skills at a higher level #18831

    jowright
    Participant

    Sender Policy Framework allows the owner of an Internet domain to specify which computers are authorized to send mail with sender addresses in that domain. It’s something they need to set.

     
    in reply to: Service Desk #18801

    jowright
    Participant

    We’ve had this. It’s because they left in 15-16 and you’ve returned one of the new outcome codes in the Destination and Progression. Just take out the code and input it back once 14/15 is finalled.

     
    in reply to: Problems with 2014-2015 data #18798

    jowright
    Participant

    The only way to reflect this properly in PICS is to stop and start the aims in Dated Changes, so you have two ZPROGS with the second one reflecting the start date at the new employer. You then record the relevant AGE grant code against the relevant ZPROGS.

     
    in reply to: AGE GRANTS #18771

    jowright
    Participant

    Has anyone got anything on their Performance Management screen on the Hub yet, or is it just me that finds it impossible to find anything on the Contracts & Finances section?

     
    in reply to: PFR FOR 15/16 #18348

    jowright
    Participant

    Sorry, I still don’t understand. They started on 12/9/13, i.e. before the operational end date and the last date for new starts, and the aim was not removed from the framework until October 2013. Also, why has it only now been rejected whilst it has been valid and funded throughout 13/15 and 14/15?

     
    in reply to: Latest version of LARS #18320

    jowright
    Participant

    Martin, where do you get the effective to date from please?

     
    in reply to: Latest version of LARS #18203
Viewing 25 posts - 1 through 25 (of 130 total)