Forum Replies Created
Sorry to hear this but, as Steve has pointed out, the replacement for feconnect is tantalisingly close to going live. Notifications from the new service – ESFA Communities – should reach you in a much more reliable and robust fashion.SFA STAFF
I have been asked to share the following:
The apprenticeship service links to HMRC as part of the employer registration process so employers must ensure they have registered with HMRC first, have a valid PAYE scheme set-up and have made at least one submission to HMRC. You will then be able to register with the apprenticeship service after 10 working days. If you are still experiencing problems please contact the apprenticeship support team on 08000 150600 or by email at firstname.lastname@example.orgSFA STAFF
The following help article could be a good starting point: https://help.apprenticeships.education.gov.uk/hc/en-gb/articles/360013970179-Funding-support-for-apprentices-who-have-been-made-redundantSFA STAFF
Guidance relating to the two error codes mentioned above, can also be found on SLD: https://guidance.submitlearnerdatabeta.fasst.org.uk/ilr/get-your-data-right-for-2019-to-2020SFA STAFF
I believe the purpose of this communication was to alert providers to a key change made to this page: https://www.gov.uk/government/publications/coronavirus-covid-19-reducing-burdens-on-educational-and-care-settings/reducing-burdens-on-educational-and-care-settings
Previously, it had said that the ILR collection would remain open and that providers were asked to submit returns if they had the resources to do so.
The message now is that, from R1 for 20/21 and for R13 and R14 for 19/20, data should be complete and up to date (in line with published reference dates, timeliness rules etc)August 27, 2020 at 2:47 pm in reply to: Updated guidance for making data collections via Submit Learner Data #460448SFA STAFF
I will follow up on this and get back to you shortly.August 27, 2020 at 9:09 am in reply to: Updated guidance for making data collections via Submit Learner Data #460345SFA STAFF
Thank you for your feedback. Our proposed approach to data migration is based on research we conducted with members of feconnect. However, we will continue to take alternative views into consideration as we begin the archiving and decommissioning process.
Apologies for the delay. I have received this response from the Apprenticeship Service:
We are aware of an issue whereby once a record is marked as completed, it cannot be edited in any way. Therefore if an employer is attempting to add or approve a new record and the start date is after the planned end date of the previous record and the previous record is now marked as completed then the customer gets an overlapping training dates error and as they are unable to edit the planned end date of the previous record they are effectively stuck. We are working to resolve this as a matter of priority and are aiming to provide a resolution before R14. Thank you for your understanding in the interim.SFA STAFF
Thank you for your question. We won’t be migrating data over to the new site, but we will be maintaining this version of feconnect for at least six months so that people can refer to older content. We did consider data migration but have taken this approach based on feedback from user research.
However, there is still a degree of flexibility around the issue of exactly how we archive feconnect so happy to take additional feedback on what your preferences would be.
I have received the following message from the Apprenticeship Service:
Thanks for your comment. We are aware that some employers being identified as non-levy have actually paid the apprenticeship levy but this is linked to the registration route used and not incorrect operation of the apprenticeship service. If you are an employer that pays the apprenticeship levy you must register using your government gateway credentials (not using an Account Office Reference Number) and add a PAYE scheme into which you have already declared levy. Please note declaration of levy is different to payment of levy. If you are still experiencing difficulties please contact the apprenticeship support team on 08000 150600 or by email at email@example.com
I have been asked to share the following clarification on this issue:
The ILR must reflect the learning being delivered, if there are any gaps in learning they must be recorded regardless of whether funding is being claimed for or not.
It is normal for an apprentice to continue past their Planned End Date. If there is a gap in learning that may or may not be due to COVID-19 reasons (for example where a learner is furloughed and no learning takes place), it must be recorded as a break in learning if applicable.
On returning from the break, new learning aims would be opened and planned end dates calculated based on how much learning is left to be delivered.
If they have already received all their funding for the learning aim, the funding adjustment for prior learning field is used to show the proportion of the aim still to be delivered – which would be 0.
Please refer to the Provider support manual on breaks in learning where this is explained in full.
COVID-19 scenarios are no exception to the original guidance, the Provider has a responsibility to ensure that breaks in learning are only used when appropriate, for example; where a learner has been furloughed and no learning is taking place for an extended period of time.
Thank you for your patience. Please bear me with a little while longer – a response is forthcoming.
In this instance, as long as the ILR correctly reflects the break that occurs there will not be a mis-match or an issue with payments to the provider. It is important that the employer removes the pause that they applied when the apprentice restarts in August, otherwise payments will not be authorised.
LauraJuly 9, 2020 at 11:55 am in reply to: Change to the ILR for 2020 to 2021 for Apprenticeships: new field to collect actual hours of off-the-job training. #451683SFA STAFF
Update: this issue has now been resolvedSFA STAFF
Apologies. I have been asked to share the following:
“We are aware of an issue that is resulting in ILR files failing. Whilst this is under investigation we are going to pause processing. Any files submitted will be queued and will be processed automatically when we have resolved the issue. Please accept our apologies for any inconvenience this is causing.”SFA STAFF
Sorry, I wasn’t very clear.
I guess that was a secondary and general point about how we should be directing users to our current services in the first instance, rather than those that will be retired (the Hub).
Sorry that this taking so long – I will follow up again today.
Apologies for the out-of-date links in the Hub. I have raised this with Data Collections and they will be removing such links and generally directing users to SLD.
The Data Collections team have re-tested the latest FIS release (1 June) but they’ve been unable to recreate the errors you outlined.
If you could raise a ticket via our webform, they will be able to investigate this further for you.
Payment dates, along with other relevant dates, are listed on the further education planning calendar 19/20SFA STAFF
Thank you for your question. I have asked a colleague to look into this and will update you with their response once it comes through.
I would recommend completing the ESFA webform to help put you in touch with the appropriate funding team.
LauraMay 14, 2020 at 4:22 pm in reply to: Data/ILR returns (question from academic researcher) #444553SFA STAFF
Provider payment for R09 is scheduled for 21 May.
For a list of relevant dates, please see the FE planning calendar for 2019/2020.
Just to confirm this form applies to those who have the following:
– a DfE sign-in account
– registration on Get Information About Schools (GIAS)
– a valid URN
For those who wish to submit the form, please visit the following link:
I would contact the Apprenticeship Service in the first instance either by phone, text, webchat or email.