Matt Collishaw

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  • Matt Collishaw
    Participant

    Is there any update on the FIS export Database?

     
    in reply to: New FIS Release (1.0.5) #408034

    Matt Collishaw
    Participant

    Hi,

    Please may I ask the Apprenticeship Service team why the ILR actual end dates are not automatically populated on the DAS – Training end date from the ILR submission.

    We have countless issues where employers have been stopping apprentices to keep their DAS in a reflective manner as they are also being failed by the system

    We also have ongoing endless issues with learners who progress from one apprenticeship to another both of which are on the DAS system. We the provider are then having to email this information that we have already previously given to have these issues fixed.

    The fact we have to go into the DAS manually and update this training end date is ridiculous. This is sometimes missed by providers due to administrative burden the DAS system has caused, before all of the glaring issues we have been raising and to add insult to injury receiving mixed answers for for the past 2 years

    At the very least the system instead of just locking the record when there is an ‘ILR Mismatch’ should allow the provider to change the end date from their end then have this then be approved by the employer using the DAS system

    Thanks

     
    in reply to: Issues affecting the data match report #407686

    Matt Collishaw
    Participant

    Hi,

    Please may I ask the Apprenticeship Service team why the ILR actual end dates are not automatically populated on the DAS – Training end date from the ILR submission.

    We have countless issues where employers have been stopping apprentices to keep their DAS in a reflective manner as they are also being failed by the system

    WE also have ongoing endless issues with learners who progress from one apprenticeship to another both of which are on the DAS system. We the provider are then having to email this information that we have already previously given to have these issues fixed.

    The fact we have to go into the DAS manually and update this training end date is ridiculous. This is sometimes missed by providers due to administrative burden the DAS system has caused, before all of the glaring issues we have been raising and to add insult to injury receiving mixed answers for for the past 2 years

    At the very least the system instead of just locking the record when there is an ‘ILR Mismatch’ should allow the provider to change the end date from their end then have this then be approved by the employer using the DAS system

    Thanks

     
    in reply to: DLOCK ERRORS #407619

    Matt Collishaw
    Participant

    Hi, All thanks for responses, the response Richard received made me laugh

    To correct this please carry out one of the following work around.

    1, Ask the Employer to stop the completed level 2 record on DAS.

    2, Add the 18/19 level 2 data into the 19/20 academic year ILR submission.

    I would advise that for data clarity to use option one.

    What about option 3:

    Have a system that is actually working correctly and that updates the training end date on the DAS from the ILR actual end date this could then also change the status of apprentices on the DAS to what they actually are (completed, withdrawn etc)

    This would also stop employers stopping apprentices that have completed as they still say live.

    We are constantly told to collect accurate ILR data, yet it is totally ignored in this DAS system.

    Cheers

     
    in reply to: DLOCK ERRORS #403453

    Matt Collishaw
    Participant

    Hi All,

    Yes i had this issue for the past year also.

    It seems to happen with learners who do a level 2 and they go onto a level 3 with the same employer throughout. The Agreement ID form both the level 2 and the level 3 given by the DAS is the same which doesn’t help the issue.

    If anyone gets any joy i would be very interested in responses

    In R14 we have a learner appearing like on the data match reports yet we are being paid for the learner, it has been on there since May 2019.

    Service desk as yet to give me a single answer as to why this keeps happening.

    Thanks

     
    in reply to: DLOCK ERRORS #403273

    Matt Collishaw
    Participant

    Hi All,

    Just to confirm I have also had this issue and have submitted the validation errors to the service desk

    Thanks

     
    in reply to: LSDpostcode_02 Error #399480

    Matt Collishaw
    Participant

    Hi Scottia,

    Im having the same issue, seems really random have tried many different things with no joy it works sometimes and not others. If if find anything out ill let you know.

    Cheers
    Matt

     
    in reply to: Problems with FIS 19/20 #394791

    Matt Collishaw
    Participant

    Hi,

    Thank you for the update

    We have had our carry in contract and it has been signed so i am assuming this an issue with reference data

    Thanks again

     
    in reply to: Q&A on Submit Learner Data and FIS #391212

    Matt Collishaw
    Participant

    Hi,

    Having just tried to submit a file for R01 all appears to be working well however i appear to be getting the error below on all my pre may 2017 rollovers. These learners are fine in 18/19. I assume this is a issue with your reference data and have reported to the service desk

    UKPRN_09 There is no apprenticeship funding relationship for this UKPRN

    I have posted here incase it affects others for clarity on the situation. Is this something you are aware of.

    Thanks

     
    in reply to: Q&A on Submit Learner Data and FIS #391192

    Matt Collishaw
    Participant

    Hi All,

    Has anyone had any updates regarding this issue, I did ask to be kept updated by the Service Desk. (more chance of winning the lottery)

    This is what happens when you have a system than is not fit for purpose i guess!

    I look forward to having and extra 5 days added to the ILR deadline to compensate for this ‘error’ and I am really Looking forward to dealing with all the ridiculous matching errors once we can actually add people again.

     
    in reply to: Apprenticeship Service Error #382520

    Matt Collishaw
    Participant

    Hi Stewart,

    Basically just do everything we have been doing before the 22nd of March before the document was published, wait for the new ‘guidance’ then go from there will be the safest thing to do.

    This is also what the redacted statement is telling us to do.

    Cheers

     
    in reply to: Changes to 20% OJT requirement #360951

    Matt Collishaw
    Participant

    Hi All,

    The make this even more of a farce. Below is the reply i got from the service desk on Friday

    Opened: 25/03/2019 14:00:38 GMT
    Status: Resolved
    Title: OTJ Training – Mismatching guidence
    Resolution: Good afternoon
    I have spoken to the Apprenticeships policy team, as follows:
    The off-the-job section in the funding rules is not intended to be read in isolation; the 30 hours is referenced in the minimum duration section. The guidance was produced to complement the ESFA rules and to further clarify areas that have prompted questions since the introduction of the policy.
    To be clear, the minimum requirement is that 20% of the apprentice’s hours over the planned duration of the programme (duration = 30 hours x length of apprenticeship) is spent on off-the-job training. The duration should be extended for those working less than 30 hours as explained in the funding rules.
    If providers have been delivering more than the required minimum then this is perfectly fine; delivery should reflect the needs of the apprentice, the 20% is the minimum delivery requirement and some apprentices may require more.

    Thank you for contacting the ESFA Service Centre
    Best Regards
    Michael Smith (Education and Skills Funding Agency)

    So the service is also giving out incorrect information based on the redacted statement. I would put what i really think, but i fear this would not be very forum friendly and also be redacted 🙂

    Cheers

     
    in reply to: Changes to 20% OJT requirement #360735

    Matt Collishaw
    Participant

    Hi All,

    So I am right in assuming that this ’30 hour cap’ is for all starts From August 2018, not May 2017?

    I would hate to be told we have all been wrong for a second time. I mean imagine reading the below and not knowing there is a 30 hour cap 🙂

    P31 To attract government funding at least 20% of the apprentice’s paid hours, over the planned duration of the training period within the apprenticeship (for standards this
    is called the practical period, which ends at the gateway for end-point assessment),
    must be spent on off-the-job training

    Can i ask how others are proceeding, are people waiting for this to be written in to funding rules before changing all our processes or are we taking the FE report as we can change all our processes.

    Thanks all

     
    in reply to: Changes to 20% OJT requirement #360117

    Matt Collishaw
    Participant

    Hi,

    Please see the thread below as there is a a difference between the funding rules and that of the guidance of how to record 20% of the job training.

    http://feconnect.education.gov.uk/forums/topic/changes-to-20-ojt-requirement/

    The funding rules state 20% is calculated over the duration of the apprenticeship, yet the Off the Job Guidance (published Friday) states that the maximum is now 30 hours for calculating OTJ training. (see link to document in the thread above)

    This requires urgent clarification. Furthermore if the ‘new’ 30 hours max rule is to be followed, is this applicable to all starts from May 2017

    Thanks

     
    in reply to: Apprenticeship Funding Rules #359230

    Matt Collishaw
    Participant

    Thanks Martin – I have emailed the service desk suitably

     
    in reply to: Changes to 20% OJT requirement #359181

    Matt Collishaw
    Participant

    Hi Martin,

    After a rant this is the respose i received from the DAS help desk, after i pointed out that Employers shouldn’t be able to access their DAS accounts if they are not a levy payer, let alone still approve cohorts. I also said I look forward to being able to go on holiday abroad without a passport in the new world 🙂

    The only option we felt we had was to change the employer to a none levy from the Date the error appeared. Then if the employer asks explain and pass on the guidance below. Ridiculous we are held to ransom by things totally out of our control.

    Its all very well them fixing issues but the reports do no retrospectively update making our co-investment report massive due to HMRC mess ups. Making chasing employers almost impossible.

    —————————————————————————-

    Dear Matthew,

    Thank you for contacting the National Apprenticeship Service, my name is Roxanne. I understand from your email that you have received a data lock 11 error relating to an employer working with your organisation.

    Employers create Apprentice Service (AS) accounts. The data lock errors occur to warn training providers that the employer is either not an apprenticeship levy paying employer or is incorrectly declaring. These errors occur as a result of checks to ensure that organisations are paying the apprenticeship levy when they create an account. This allows you as a training provider to adjust the ILR submission if they do not pay the apprenticeship levy or to have the employer ensure they are declaring the apprenticeship levy correctly.

    Data lock 11 errors occur when the employer is listed as a non levy paying employer but the apprentice record has the employer flagged as a levy paying organisation. If the employer does pay the apprenticeship levy they should ensure that they are submitting declarations for the apprenticeship levy through their Employer Payment Summary (EPS) on a monthly basis as well as paying the apprenticeship levy through their PAYE scheme. Employers should ensure that the apprenticeship levy is being declared by the 19th of each month, and that the figure is year to date. The year to date figure is the cumulative amount an organisation has declared to HMRC regarding the apprenticeship levy for this financial year.

    If an employer is sure that they are declaring the apprenticeship levy correctly they should contact the HMRC employer helpline. Employers can contact the employer helpline using the details below:
    Telephone:0300 200 3200

    HMRC will be able to advise them on their apprenticeship levy submissions and offer guidance on what steps they need to take to rectify this issue if they pay the apprenticeship levy.

    I will flag this as feedback on the systems and if you wish for the employer to discuss this matter with our service please do not hesitate to provide them with our number.

     
    in reply to: DLOCK_11 #352443

    Matt Collishaw
    Participant

    Hi All,

    Has anyone else noticed FRM – 20 Loans not in the ILR is including Loans that are actually in the ILR, but where the dates between the ILR and the SLC are even just a day out! everything else is correct!

    Given the fact you cannot change the start date once an attendance has been made and is really harsh especially given the fact most of the loans happen during the busiest time of the year. As long as the day is within the same month it makes no difference to payments either.

    If we didn’t have to keep entering the same duplicated data into various government websites these issues wouldn’t even occur.

    I would love to have us the providers have reports to tell the ESFA all the trivial things that are wrong with the DAS and the Period End Reports and demand payment for time wasted 🙂

    Thanks

     
    in reply to: FRM HUB reports #331804

    Matt Collishaw
    Participant

    Hi Sam,

    This has always been the case with restarts from what I can remember, It doesn’t appear to use original start dates in the logic I just add a note to them with something along the lines of ‘Original Learning Start Date ensures duration met’.

    Cheers

     
    in reply to: 19A-203 restarts appearing #329539

    Matt Collishaw
    Participant

    Hi Ben,

    I also noticed this and reported it to the service desk and got the following reply…

    Hi Matthew

    Thank you for contacting the Service Desk

    The data team are currently reviewing the reports to ensure they are as accurate as possible. I can confirm that the Software supplier ID field would not affect funding and is being looked into for the R05 reports.

    Apologies for the inconvenience caused.

    Kind regards
    Keith
    Service Desk

     
    in reply to: R04 Payments report – missing software supplier ID for FS #320698

    Matt Collishaw
    Participant

    Hi All,

    I can confirm also these has been set back to an error with the latest FIS update. Nothing has changed to the error logic either so it needs to yet again be set to a warning until it is actually fixed.

    Ridiculous

     

    Matt Collishaw
    Participant

    Hi Ben,

    Yes I have already received this guidance, clearly not written by anyone who has any idea what happens in the real world.

    The best part is this:
    Record their ILR data to reflect the activity that has occurred

    which we do but non of the information regarding completions is passed to the DAS in any form causing all these Dlock issues. Instead they sit as Live confusing employers causing them to stop completed apprentices we the provider have recorded on the ILR.

    It also does not explain the fact that when a learner progresses from a level 2 to a level 3 for example in the same month. The DAS cannot cope so will show as a Data mismatch on the DAS site for the level 2 completed record, but not the the matching report we receive after submitting an ILR.

    You then have to remember to ignore this issue as the newly entered level 3 entry will be sitting as live working perfectly.

    Working as intended 🙂

     
    in reply to: DAS DLOCK 05/07 #315168

    Matt Collishaw
    Participant

    Hi All,

    I echo all that has been said in the thread and have had the same responses myself.
    I believe they should be an official DAS feedback thread on here were we can raise all of these issues nobody at the ESFA seems to want to resolve.

    This is not only affecting providers but also employers as we have had reports of cohort approvals not being sent (emails), tasks not being shown etc.

    The apprenticeship matching report we get is also not worth looking at most are apparently warnings according to service desk and the line seems to be if you getting paid you can ignore these messages.

    The fact that there is no way of completed apprentices showing as completed on the DAS is causing employers to stop the DAS entries causing yet further issues for all involved.

    Cheers

     
    in reply to: DAS DLOCK 05/07 #315122

    Matt Collishaw
    Participant

    Hi All,

    I have received the following ‘guidance’ from the service desk on what to do – It quite frankly is beyond a joke, the system has been out over a year now with no guidance of any sort to say providers should do this. And yet again more admin work and potential errors entering yet more duplicated data into a website.

    ——————————————————————-

    Hi Matthew

    Thank you for contacting the Service Desk

    If the learner has completed a level of the Apprenticeship and is then progressing to the next level with the same provider and employer the below process must be followed. Please note the employers actions have also been added.

    Providers should:
    • Record their ILR data to reflect the activity that has occurred
    • Amend the training end date of the first apprentice record on the apprenticeship service – this should be edited to the same month that the they used in the actual end date field of their ILR. This can be done by the employer or the training provider but the change must be approved by both parties
    • Work with the employer during the second apprenticeship to make sure that a second apprentice record is entered on the service and approved by the employer (if this is not done, no payments will be made for the second apprenticeship). This record can start in the same month that the previous one ended
    • If the apprentice is not progressing on to a second apprenticeship programme, the training end date of the apprentice’s record (on the apprenticeship service) does not need to be amended

    Employers should:
    • Not apply a stop or a pause on the apprenticeship service
    • Instead, they will need to amend the training end date of the first apprentice record – this should be edited to the same month that the provider used in the actual end date field of their ILR. This can be done by the employer or the training provider but the change must be approved by both parties
    • Work with the provider to make sure that a second apprentice record is entered on the service and approved by both parties (if this is not done, no payments will be made for the second apprenticeship to the provider)
    • If the apprentice is not progressing on to a second apprenticeship programme, the training end date of the apprentice’s record (on the apprenticeship service) does not need to be amended

     
    in reply to: DAS progression/completion #305333

    Matt Collishaw
    Participant

    Hi All,

    We have came across this this week and the Employer has stopped the DAS entrys on the completion date.

    Its ridiculous how this has not been thought of by the developers of the DAS and is even more so, that we as the provider have to explain to employers everything about the system.

    Why on earth when we submit a matching DAS entry with an achieved date on the ILR this automatically updates the status of the DAS to completed is beyond me…. O wait, the Matching errors are only there to bash providers over the head with to stop paying us for delivery.

    As stated on here before multiple time the DAS and the reports for the new apprenticeships are about as much use as a chocolate fireguard.

     
    in reply to: DAS progression/completion #305275

    Matt Collishaw
    Participant

    Hi Caz,

    R13 is Open i have uploaded an ILR today 🙂

     
    in reply to: R01 opens in 6 days #281166
Viewing 25 posts - 1 through 25 (of 50 total)